Skip to main content

Your guide to the structures, organisations and key people in the Australian Government

List of enquiry lines

Find enquiry lines and hotlines for Australian Government departments and agencies.
Title Enquiries Hours of Operation Additional Information
Bankruptcy (personal) information Phone: 1300 364 785
Hours of Operation: Monday to Friday 8:30 am to 8:00 pm (AEST and AEDT)
AFSA Bankruptcy (personal) information line.
Bereavement Phone: 1800 VETERAN (1800 838 372)
Hours of Operation: 8am to 5 pm
A bereavement payment is designed to help with the costs that may follow the death of a pensioner or a current or former serving member. The bereavement payment may depend on when the person who died was injured
Blood Authority Information line Phone: (02) 6211 8300
Hours of Operation: Business Hours
General enquiries
Breastscreen Australia Phone: 13 2050
Hours of Operation: Business hours
To book a free screening mammogram
Business-hours Deaf or Speech Impairment People who are deaf or have a hearing or speech impairment can contact us through the National Relay Service (NRS). There are two easy steps:

select your preferred NRS access pointExternal Linkprovide the ATO number you need to call

8am-6pm, Mon-Fri (local time) except national public holidays

Call us using the National Relay Service (NRS) call numbers
Business-hours Indigenous Helpline Phone: 13 1030
8am-6pm, Mon-Fri (local time) except national public holidays
Business-hours Non-profit organisations Phone: 1300 130 248
8am-6pm, Mon-Fri (local time) except national public holidays
Business-hours Superannuation Enquiries Phone: 13 1020
8am-6pm, Mon-Fri (local time) except national public holidays
Business-hours Translating and Interpret Phone: 13 1450
Translating and Interpreting service for people from non-English speaking backgrounds

8am-6pm, Mon-Fri (local time) except national public holidays
business.gov.au 13 28 46 Phone: 13 2846
Hours of Operation: 8.00am - 8.00pm AEST Monday to Friday
business.gov.au is an online government resource for the Australian business community. business.gov.au offers you simple and convenient access to all of the government information, forms and services you need. It's a whole-of-government service providing essential information on planning, starting and growing your business.