(02) 6155 7788

Sections

• Telecommunications Modernisation, Automation and Architecture
  • Telecommunications Services Modernisation Delivery
  • Telecommunications Services Modernisation Strategy
  • Automation and Service Optimisation
  • Business and Customer Architecture
  • Independant Advisory Board and Legislative Change
• Service Design and Face to Face Transformation
  • Face to Face Service Transformation
  • Face to Face Property Transformation
  • Service Design and Innovation
• Service Delivery Optimisation
  • Business Process Design
  • Digital Messaging, Analytics and Quality
  • Emergency Response
  • Service Delivery Learning
• Customer and Staff Digital Programs
  • Digital Delivery
  • Digital Product Design
  • Enterprise Innovation
  • Staff Systems and Improvements Program

Key People

• Deputy Chief Executive Officer

  Mr. Jonathon Thorpe

  (02) 6155 7788

  PO Box 7788 Canberra Business Centre ACT 2610

Further information

• Postal Address

  PO Box 7788 Canberra Business Centre ACT 2610

Last updated: 6 July 2023