National Information Lines

Hotlines

Aged Care Complaints

Available to all users of aged care services

Business Hours

Enquiries
1800 550 552
Hours Of Operation
Business Hours

Aged Care Information Line

Information about Community Aged Care Packages and residential care fees in Australian Government funded facilities

Business hours

Enquiries
1800 200 422
Hours Of Operation
Business hours

Alcohol Campaign Information Line

Alcohol and Drug Information Service

Enquiries
1800 250 015

Translating and Interpreting Service

Business Hours

Acronym
TIS
Enquiries
13 1450
Hours Of Operation
Business Hours
 
 

Blood Authority Information line

General enquiries

Business Hours

Enquiries
(02) 6211 8300
Hours Of Operation
Business Hours
Email
nationalbloodauthority@nba.gov.au
Website link
http://www.nba.gov.au/index.htm

Breastscreen Australia

To book a free screening mammogram

Business hours

Enquiries
13 2050
Hours Of Operation
Business hours

Carelink Centres

Information centres for older people, people with disabilities and those who provide care and services

National Relay Service

Ask for 1800 052 222

Enquiries
1800 555 677
 
 

Speech-to-Speech Relay

Ask for 1800 052 222

Enquiries
1800 555 727
 
 

Carer Resource Centres

Information and advice about services and assistance for carers

Enquiries
1800 242 636

Carers Continence Pack

The Carers Continence pack is for those who care for family or friends with bladder or bowel problems

Business hours

Enquiries
1800 500 853
Hours Of Operation
Business hours
 
 

Respite Carer Centres

Help to arrange temporary respite care

Business hours

Enquiries
1800 059 059
Hours Of Operation
Business hours
 
 

Cervical Screening Program

Continence Helpline

Assistance to improve continence treatment and management

Business hours

Enquiries
1800 330 066
Hours Of Operation
Business hours

Continence Aids Assistance Scheme Helpline

Business hours

Enquiries
1800 807 487
Hours Of Operation
Business hours
 
 

Dementia Behaviour Advisory Service

This is a national telephone service to assist carers who look after those with dementia.

24 Hours

Enquiries
1300 366 448
Hours Of Operation
24 Hours

Dementia Helpline

The Dementia Helpline is a national support service staffed by trained and experienced advisors.

24 Hours

Gene Technology Regulator

General enquiries

Business hours

Enquiries
1800 181 030
Hours Of Operation
Business hours
Email
ogtr@health.gov.au
Website link
http://www.ogtr.gov.au/
Fax
(02) 6271 4202

Health Care Cards

Call Department of Human Services for information about eligibility and card types.

Enquiries
132 300
TTY
1800 810 586

Health Care Complaints Commission

Complaints may be made about anything to do with public or private health care services or a health care practitioner

Enquiries
1800 043 159

Health Grants - GrantNet

National Health and Medical Research Council grants information

Business hours

Enquiries
1800 500 983
Hours Of Operation
Business hours
Email
GRANTNET.HELP@nhmrc.gov.au
Website link
http://www.nhmrc.gov.au/

Immunisation Hotline

o ATAGI
o Australian Technical Advisory Group on Immunisation
o Department of Health and Ageing
o Health and Ageing
o Immunisation
o Immunise Australia
o Immunising
o Inquiries
o National Immunisation Committee (NIC) National Immunisation Program (NIP)
o National Immunisation Program (NIP)
o National Information Lines
o Vaccinating
o Vaccination
o Vaccine
o Vaccine preventable
o Vaccine preventative
o Vaccine safety

An Australian, State and Territory Government initiative, the Immunise Australia Program aims to increase national immunisation rates for vaccine preventable diseases. The Immunisation Hotline provides information on the National Immunisation Program and individual vaccines.

Business Hours

Enquiries
1800 671 811
Hours Of Operation
Business Hours
Website link
www.immunise.health.gov.au

Medical Indemnity

Information about medical indemnity insurance

Business Hours

Enquiries
1800 007 757
Hours Of Operation
Business Hours

Medical Scholarships (Rural Bonded)

For more information on Medical Rural Bonded Scholarships or to obtain an information pack

Business Hours

Medicare

General Enquiries

Business Hours

Enquiries
13 2011
Hours Of Operation
Business Hours

Organ Donor Registry

Information about registering to become an organ donor

Business Hours

Enquiries
1800 777 203
Hours Of Operation
Business Hours
Email
aodr@medicareaustralia.gov.au

Pharmaceutical Benefits Scheme

General information service

Business Hours

Enquiries
1800 020 613
Hours Of Operation
Business Hours
Email
pbs@medicareaustralia.gov.au

Private Health Insurance Ombudsman

An independent service for health insurance problems and enquiries

Radiation Protection and Nuclear Safety Bureau

General information service

Rural Health National Information Line

General Enquiries

Business Hours

Enquiries
1800 020 787
Hours Of Operation
Business Hours

Senior's Card (Commonwealth)

Seniors Card is a FREE discount card providing members with access to Government concessions and business discounts.

Enquiries
13 2300

Severe Acute Respiratory Syndrome (SARS)

Information Hotline

The operating hours 8.30 am - 5.00 pm Monday to Friday. After Hours - recorded message

Enquiries
1800 004 599
Hours Of Operation
The operating hours 8.30 am - 5.00 pm Monday to Friday. After Hours - recorded message

Avian Influenza

The operating hours 8.30 am - 5.00 pm Monday to Friday. After Hours - recorded message

Enquiries
1800 004 599
Hours Of Operation
The operating hours 8.30 am - 5.00 pm Monday to Friday. After Hours - recorded message
 
 

Therapeutic Goods Administration

Enquiries

Business Hours

Enquiries
1800 020 653
Hours Of Operation
Business Hours

Travel Health

Providing Advice on Travel Health

Business Hours

Enquiries
1300 139 281
Hours Of Operation
Business Hours
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