Structure, organisations and key people
Every day, more Australians choose to interact with government on their mobiles, tablets and computers rather than face-to-face or over the phone. We want them to have a better user experience.
That’s why the Digital Transformation Agency (or DTA) has been created - to lead the government in transforming our services to improve your experience.
We’re working closely with individuals, businesses and industries as well as with Australian Government departments.
We’re identifying where improvements are most urgently needed, and re-designing these services from the ground up.
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